At qq338, your privacy is not just a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store and protect your personal information every time you interact with our platform.
Our Privacy Commitment
Data protection is not just about technology — it is about the culture and values we uphold in every decision we make as a platform.
All data transmitted between your device and qq338's servers is protected with military-grade 256-bit SSL encryption. This means your personal information and financial transactions cannot be intercepted or read by any third party while in transit.
Qq338 user data is stored on high-performance servers equipped with multi-layered firewalls, real-time intrusion detection systems, and access restricted to authorised personnel only. Data backups are performed regularly with full encryption.
Qq338 has never and will never sell, rent, or share users' personal information with advertisers or third-party data brokers. Your data is collected solely for platform operational purposes and compliance with applicable laws.
The qq338 mobile app supports biometric authentication including fingerprint and facial recognition as an additional security layer. This ensures only you can access your account, even if your phone falls into someone else's hands.
You have full control over your personal data at qq338. You can request to access, amend, download or delete your personal information at any time through your account settings or by contacting our support team directly.
Qq338 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing is carried out with clear user consent and in accordance with the data protection principles established under Malaysian law.
This Privacy Policy describes the privacy practices of qq338 and applies to all users of our platform at https://qq338.fun and the qq338 mobile app. By using our platform, you agree to the collection and use of information as described in this document.
Qq338 values the privacy of every user on our platform. We understand that your trust in us depends not only on the quality of the games we offer, but also on how we handle your personal information with full integrity and transparency.
This Privacy Policy is designed to give you a clear, easy-to-understand overview of our privacy practices — without confusing legal jargon. We want you to know exactly what we collect, why we need it, and how we keep it safe.
Any enquiries regarding this Privacy Policy can be sent to our privacy team and we are committed to responding within 5 business days.
Qq338 collects information in the following ways when you use our platform:
| Data Category | Examples of Information | Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | KYC verification & fraud prevention |
| Relationship | Email address, phone number | Account communications & support |
| Finance | Bank account details, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser | Security & Platform Improvements |
| Activity | Game records, betting history | Responsible gaming & services |
We do not collect any sensitive information such as your medical records, religious beliefs or sexual orientation. All data collection is based on a "minimum necessity" principle — we only collect what is strictly required for the stated purpose.
The personal information you provide to qq338 is used exclusively for the following purposes:
Qq338 does not use your personal data for automated profiling that could have a significant impact on your rights or interests without your explicit consent.
Qq338 does not sell or rent users' personal data to any third party under any circumstances. However, we may share limited information with certain parties in the following situations:
In all data-sharing instances, qq338 ensures that recipients are bound by data protection obligations equal to or stricter than our own standards.
Qq338 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the qq338 platform.
User data security is qq338's highest priority. We implement a comprehensive set of technical and organisational measures to protect your personal information from unauthorised access, loss or destruction:
While we take all reasonable precautions, no system is 100% secure. In the event of a data breach affecting your information, we are committed to notifying you within 72 hours of becoming aware of the incident.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by qq338:
Request a copy of all personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal information in our records.
Request deletion of your personal data, subject to any legal obligations we are required to fulfil.
Object to the processing of your personal data for direct marketing purposes or certain profiling activities.
Request your data in a structured format that can be easily transferred to another platform.
Request that qq338 restrict the processing of your data temporarily while a dispute or review is in progress.
To exercise any of the rights above, please contact our privacy team via live chat or email. We will process your request within 14 working days.
Qq338 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. Our data retention guidelines are as follows:
Once the retention period expires, data will be securely deleted or anonymised using methods that ensure the information cannot be recovered or linked back to you.
Qq338 reserves the right to update or modify this Privacy Policy from time to time in accordance with changes in law, technology, or our business practices. Any material changes will be communicated to you via:
Continued use of the qq338 platform after any Privacy Policy changes take effect is considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how qq338 handles your personal data, our privacy team is ready to assist you.
You can reach us via:
For more information about your rights under Malaysia's PDPA, you may refer to the official website of the Department of Personal Data Protection Malaysia. If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority.
For issues related to responsible gaming and self-exclusion, please visit the Responsible Gaming us. To review the platform's Terms of Use, please visit the Terms and Conditions us.
Your privacy and security are our priority. Register an account today and enjoy a safe, fair and transparent gaming experience alongside over 50,000 Malaysian users who trust qq338.